When I first tried to figure out how the dashboard works, it looked overwhelming, but after spending an evening exploring filters and notifications, I realized it’s actually pretty intuitive. The section that lets you sort replies chronologically was a lifesaver when a brand finally engaged. Reading the article about how to navigate PissedConsumer helped me understand how to link proof files correctly, check for updates, and avoid reposting duplicate comments. Since then, I’ve had two successful complaint resolutions, each documented clearly under one thread.