Confused About a Recent Order from Vitrines Store

Hey everyone, I recently placed an order with Vitrines Store, which I’ve used before without any problems. This time, though, I received a confirmation email, but the tracking link hasn’t updated in a few days. I’ve tried reaching out to customer support but haven’t heard back yet. Has anyone else experienced something similar? I’m not sure if it’s a system delay or just a busy period. Would appreciate any advice or shared experiences—thanks in advance!