Simple Mobile Data Not Working After Plan Renewal

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  • Author
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  • #49410
    bafater
    Participant

    Just renewed my Simple Mobile plan, but my data isn’t working even though my account shows active service. Tried restarting the phone and checking the APN settings, but nothing has changed. Wondering if this is just a common delay or if something else might be causing the issue.

    #49413
    linkhaliabarda
    Participant

    A while back, I refilled my Simple Mobile plan expecting everything to switch over instantly, but my data just stopped working. Calls and texts were fine, but no internet at all. Checked https://simple-mobile.pissedconsumer.com/customer-service.html to look if this was a known issue. Turns out, sometimes the system doesn’t reset properly after a renewal. Manually switching the phone to airplane mode for a few seconds and then back helped reconnect to the network. If that doesn’t work, updating the APN settings might be the fix.

    #49458
    bafater
    Participant

    Appreciate that. I wasn’t sure which way to go with this and your reply helped narrow it down. It’s good to hear from someone who’s been through it.

Viewing 3 posts - 1 through 3 (of 3 total)
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