Applebee’s mobile app order error

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #49923
    linkhaliabarda
    Participant

    Placed an $80 order through the Applebee’s mobile app for family dinner, yet the confirmation showed only appetizers and no entrees. I tried editing the order in-app but it reverted back to the incomplete ticket. I submitted a form through their website but have not received any reply. Has anyone fixed a mobile-order discrepancy and actually received the correct food? I’m curious what detail got their support to act.

    #49930
    bafater
    Participant

    A sudden order glitch led me to seek a faster fix than waiting on email support. Dialing the Applebees phone number proved effective once I had key details ready: the full order reference, a screenshot showing missing entrees, and my delivery address. Mentioning that I’d already tried editing in the app prompted the agent to look up my ticket immediately. Within moments, they confirmed the missing dishes and arranged for fresh entrees to be sent out. Directly calling and presenting everything in one clear go turned what could’ve been a long wait into a quick meal rescue.

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.