Problems with booking tickets

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  • Author
    Posts
  • #49433
    bargol
    Participant

    I bought tickets for an event through Fathom Events, but I’m having problems – I couldn’t get an e-ticket, even though the money has already been withdrawn from my account. What is the best way to resolve the situation with booking through their service?

    #49437
    Weadinen
    Participant

    I purchased tickets for the event and the booking process was generally convenient. However, after payment, I was unable to receive an e-ticket, although the funds had already been debited from my account. I contacted fathom events support to check the status of my booking and get a ticket. I also looked at user reviews, similar situations have happened, and the company usually resolves such issues promptly.

    #49441
    bargol
    Participant

    It’s good to know that Fathom Events typically resolves these kinds of issues promptly.

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