[linkhaliabarda]

My OurTime premium membership expired yesterday, but the auto-renewal didn’t process—even though my payment method on file is valid. I went into account settings and saw no option to trigger renewal manually. I submitted their help form with my account ID and payment details but haven’t received any update. Has anyone gotten an overdue OurTime subscription reactivated successfully, and what information helped prompt their team to resolve it?

[bafater]

To jump?start the renewal, I noted my user ID, last payment date, and a screenshot of the expired?status page before reaching out. Checking real cases at https://ourtime.pissedconsumer.com/review.html showed that combining those three pieces in one clear message often led to fast results. I sent a single request including my account number, date of last charge, and the screenshot. Within 24 hours, OurTime support replied with confirmation that my membership had been reactivated and provided a new expiration date. Presenting complete subscription context upfront proved key to a prompt resolution.

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