Fixing Print-On-Demand Delays

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  • #50886
    bafater
    Participant

    I ordered a small print run for a product launch and the initial proofs showed color shifts and margin issues while the factory was already queued. With preorders due next week I needed a way to halt production, fix files and get corrected stock out fast. Has anyone managed to push a POD platform to stop a run and reroute a corrected batch quickly?

    #50914
    linkhaliabarda
    Participant

    A ticking launch clock meant no time for slow back-and-forth. I gathered high-res art files, exact color profiles, side-by-side proof photos and a concise “fix these points” list, then submitted everything and escalated the packet through ingramspark so a production lead could pause the press. They verified the clarity of my files, issued a priority reproof, and authorised a rerun shipped via expedited freight. The replacement units matched the approved proof, preorder promises stayed intact, and the incident closed with minimal customer fallout clear evidence and a single escalation got it moving fast.

    #51524
    bafater
    Participant

    Just wanted to say mad thanks for the solid advice. Saved me a bunch of time and frustration.

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