SpeedX parcel marked delivered without package

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  • #59145
    Weadinen
    Participant

    A package from an online clothing brand was marked as delivered to my front porch this afternoon, but nothing is outside and there is no photo proof attached to the tracking link. Our porch is visible from our living room, so nobody walked up. What is the best way to handle a premature delivery scan from a regional courier?

    #59194
    bargol
    Participant

    Check around side gates and ask neighboring units first, as delivery couriers occasionally place packages away from street view to prevent theft. Because contract drivers occasionally batch-scan deliveries before finishing a route block, lodging a ticket with speedx customer support right away creates a formal timestamp that alerts local dispatch to double-check GPS delivery coordinates. Give the parcel until tomorrow morning to turn up, but notify the merchant as well so they can open a formal missing-package trace if the shipment was left at the wrong address.

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