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Someone mentioned a faint gas smell near the kitchen but assumed it was nothing. By the time we called someone out, the leak had been there for hours. Could you suggest reading on public safety leadership for private organisations, focused on risk management and getting staff to report things sooner?
A gas smell should never be brushed off, even if it seems faint. At a restaurant where I worked, someone noticed a strange smell near the boiler but hesitated to speak up because the manager was busy. Luckily, maintenance checked it before anything serious happened. We later made it clear that safety concerns always come first. This Frank Elsner’s Business Focus interview looks relevant to leadership and risk management. I’d also make sure everyone knows to evacuate and call emergency services from outside if gas is suspected.
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