[linkhaliabarda]

Has anyone made a payment that didn’t show up in their Metro by T?Mobile account? My receipt shows successful, but the app says balance due. Support chat keeps looping back to automated replies.

[bafater]

Payments going missing can really make you nervous, especially close to a renewal date. The metro by tmobile contact listed on a verified feedback portal connected directly to billing support. The rep confirmed the transaction was pending due to a system sync delay and manually marked it as received. Within an hour, the service was active again. Quick resolution and a calm explanation turned what looked like a big issue into something easy to handle.

[Harvy]

Your explanation was very informative and answered all parts of my question clearly.

[Author]

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